For your protection, this hotel is following certain sanitization standards and procedures. More info »
A stay at XO - The Heron Hotel places you in the heart of Nairobi, a 2-minute drive from Nairobi Hospital and 7 minutes from City Hall. This 4-star hotel is 1.2 mi (1.9 km) from University of Nairobi and 1.4 mi (2.2 km) from City Square. Make yourself at home in one of the 108 individually furnished guestrooms, featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Enjoy regional cuisine at BASHASHA, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel Services and Facilities
Free WiFiFree parkingFree breakfast
24 hour front desk
Dry cleaning service
Hot Tub or Spa
Swimming Pool - Outdoor
Parking - Self
Internet Access - Free in room
For your protection, this hotel is following certain sanitization standards and procedures.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property confirms they are implementing enhanced health & safety measures
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Click here to leave your opinion >>
Diana from Nairobi, Kenya
stayed in August, 2017
Guest Score 8.0 out of 10
Good service from the staff. Had a graduation party by the poolside on 4/8/17.
The food was great, the chef did exactly what i had requested for on the menu and everything was on time.
What are the check-in and check-out times at XO - The Heron Hotel?
The guests can check in from 15:00. Check-out time is 12:00.
What is the nearest airport to XO - The Heron Hotel?
Nairobi, Kenya (WIL-Wilson) is located 2.04mi from the property.
Does XO - The Heron Hotel provide free wi-fi?
Room amenities include complimentary internet access.
What are the parking options at XO - The Heron Hotel?
Self Parking is provided on-site.
Does this property have a pool?
Weather permitting, the outdoor pool is perfect to enjoy a moment of relaxation.
Is there airport transportation available at XO - The Heron Hotel?
Guests in need of traveling to/from the airport may arrange transportation with the reception.
Is there a fitness center?
A state-of-the-art fitness center, equipped with weight-training machines, can be accessed by all guests.
Is there a lounge or bar at XO - The Heron Hotell?
Guests may find a large selection of both alcoholic and non-alcoholic beverages at the in-house bar/lounge.
Does XO - The Heron Hotel have business center?
Property has facilities onsite with computers and/business services.
Is there a jacuzzi or spa on the premises?
A jacuzzi or a whirlpool is at guests' disposal on the premises.
Are there gift shops on the premises?
The on-site gift shop is the best place to find souvenirs to bring back home to loved ones.
Are there barbeque grills on the premises?
Enjoy barbecuing with family and friends by using the on-property grills.
Is there dry cleaning available at XO - The Heron Hotel?
Dry cleaning services can be found on the premises.
Is there a concierge available at XO - The Heron Hotel?
A friendly and helpful concierge is always ready to assist with any inquiries.
Are there laundry services?
Laundry services may be available at an additional cost.
Is the front desk open 24 hours?
Our helpful 24-hour front desk is ready to assist you with any inquiry.
How to book
Making your reservation in XO - The Heron Hotel is easy and secure. Simply select your dates of stay and click on the “Check Rates” button to submit the form.
After room types and rates are returned to your screen, you will be able to choose the rate you desire by reading the room information in the center of the screen, then clicking on the "Book Now" button on the right side of the screen. After you have selected your desired room type, you will be taken to a "Complete your booking" form. Then you will need to review the "Details of your stay" and fill in the blanks on the "Guest Details" section. Be sure your name and email address are spelled correctly.
After you fill out all of the needed information, press the "Complete reservation" button. To ensure your security, we use a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form.
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“...Good service from the staff...The food was great...everything was on time...”
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